Terms of Service for Vesmarin

Effective Date: 23-01-2026

1. Introduction

Welcome to Vesmarin, your partner in legal assistance for pensioners. These Terms of Service govern all interactions through our website vesmarin.digital.

2. Service Categories

2.1 Legal Assistance Services

We provide tailored guidance and representation for pensioners on matters such as estate planning, wills, and retiree rights. Appointments can be booked or rescheduled by contacting our team. To reschedule without charge, please notify us at least 48 hours before the scheduled time. Appointments cancelled with less notice may incur a fee.

2.2 Informational Products

Our guides and webinars offer valuable insights into navigating legal processes. Materials become available upon purchase and delivery. If you experience technical issues, contact our support for help.

2.3 Physical Publications and Merchandise

We offer printed guides and branded items, shipped from our Singapore office. All goods are dispatched to the address provided during checkout.

3. Refund and Rescheduling Policy

Our goal is to ensure client satisfaction across all offerings. The following procedures apply:

3.1 Legal Assistance Services

Rescheduling is free if requested at least 48 hours in advance. Once legal work such as document drafting or court representation has commenced, refunds are not available due to the allocation of professional resources. This policy ensures fairness and the quality of service delivery.

3.2 Informational Products

Requests for refunds must be made within 14 days of purchase and before any download or streaming access. Approved refunds are returned to the original payment source within 10 business days.

3.3 Physical Publications and Merchandise

Returns are accepted within 30 days of delivery for items in original, unopened condition. To initiate a return, please reach out via Contact Us. Upon receipt and inspection, refunds are issued to the original payment source within 10 business days.

4. Non-Refundable Offerings

Certain expedited services, including urgent filings and custom document preparation, are non-refundable. This policy covers the immediate assignment of specialized staff and administrative processing required to fulfill these requests.

5. Contact Information

By engaging with Vesmarin, you acknowledge and agree to these Terms of Service.